Terms & Conditions

Welcome to Fabrinex - a proud venture of Latenzo E-Commerce IT Private Limited, and your ultimate spot for all things fashion. We take pride in creating a trusted shopping environment while upholding strong commitments to your data protection and digital security.

In this document, the terms “we,” “us,” and “our” refer to Latenzo E-Commerce IT Private Limited, while “you,” “your,” and “users” refer to our valued shoppers. These Terms & Conditions set the legal boundaries for accessing and using Fabrinex. If you continue using our platform, you’re agreeing to follow these terms. If not, we recommend stopping all usage immediately.

Agreement & Revisions to Terms

By navigating through Fabrinex or making any purchases, you acknowledge that you’ve read, understood, and agreed to these Terms & Conditions. Latenzo E-Commerce IT Private Limited retains the authority to revise these terms without notice. Continued access or use after such changes means you accept those revisions. If you’re unwilling to comply with the updated terms, kindly refrain from further usage.

Account Creation & Security Protocols

To unlock certain features on Fabrinex, you might be asked to create an account. During registration, you are expected to:

• Be 18 years of age or older
• Provide accurate, up-to-date information
• Keep your login credentials private

Only one account per individual is allowed. Consistent disregard for the rules may result in being barred from the platform. For more on how we handle your data, check out our Privacy Policy.

User Commitments & Permitted Use

By using Fabrinex, you agree to the following conditions:

• You’ll use the site only for legitimate shopping
• You’ll enter correct and current billing/shipping information
• You will not commit any fraudulent or unlawful actions
• You consent to receive promotional emails, with the freedom to opt out anytime

Product Details & Pricing

We aim to maintain accuracy in how our products are listed, described, and priced. However, please note:

• Minor variations in product color or appearance may arise due to display settings
• Prices and stock availability can change at any time without prior notice
• We reserve the right to cancel orders in case of price discrepancies or stock shortages

Order Handling & Payment Guidelines

Orders are processed only after a successful payment is confirmed. We support transactions through major card networks and trusted digital platforms.

• Billing details must match the payment source
• If payment authorization is denied, your order may be canceled
• We aren’t responsible for payment issues caused by third-party payment systems

Shipping & Delivery Terms

Our Shipping Policy provides an overview of order dispatch timelines and estimated delivery durations. Delivery time may differ depending on logistics, delivery location, or unforeseen delays. Please note: shipping charges are non-refundable unless a delay is caused by us.

Returns & Refund Procedures

You can return items within the mentioned return window, provided they are unused, in original condition, and with all tags intact.

• All approved refunds will be credited to the original payment channel
• Unless damaged upon delivery, personalized purchases are not eligible for return

For a comprehensive overview, kindly review our Returns & Refunds Policy.

Cancelling an Order

To cancel an order, a request must be made before the order moves into processing.

• Orders already under processing cannot be canceled or modified
• We reserve the right to cancel orders due to failed payments, incorrect information, or out-of-stock items
  
   

Ownership & Copyright

All website content, including text, graphics, logos, and visuals, is either owned by Latenzo E-Commerce IT Private Limited or licensed for use.

• Reproduction, modification, or distribution of any part of the content is prohibited without permission
• When you share reviews, photos, or testimonials, you grant us rights to use them in promotional content while respecting third-party rights

Personal Data & Information Security

We prioritize the protection of your personal data. Curious about how we treat your personal data? It's all in the Privacy Policy.

• Your personal data can be accessed, edited, or removed at your request
• We only share your data with trusted third-party partners under strict confidentiality terms

Restricted Use & Legal Obligations

Users are strictly prohibited from engaging in any fraudulent, harmful, or unethical behavior on our website. Breaching these terms can result in account termination, order cancellation, or legal consequences.

Conflict Resolution

We recommend resolving any concerns or issues through direct communication first. If a resolution cannot be reached informally, disputes may be addressed through neutral arbitration or mediation to reach a fair outcome.

Liability Limitations

We are not responsible for any indirect or incidental losses that may occur due to use of Fabrinex. All items are sold as described, and users are advised to review product information thoroughly before placing an order.

External Disruptions (Force Majeure)

We are not held accountable for any delays or service interruptions resulting from factors outside our control, including:

• Acts of nature
• Health-related emergencies
• Changes in government regulations
• Supply chain interruptions

Legal Jurisdiction

By agreeing to these terms, you accept that Indian legal standards will apply to their interpretation. Any legal disputes arising from them will be subject to the exclusive jurisdiction of Indian courts.

Changes & Notifications

We may update these Terms & Conditions periodically. All updates will be posted on this page. Continued use of Fabrinex after any revision implies your agreement to the new terms.

Support & Assistance

Got questions or need help? Feel free to reach out to us through our Contact Us page or email us at latenzoecommerceitpvtltd@gmail.com.