Privacy Policy

At Fabrinex, managed by Latenzo E-Commerce IT Private Limited, protecting your privacy is a priority. We are firmly dedicated to keeping your personal data safe and handling it responsibly. Our approach ensures your information is collected, used, and stored with care, while providing you with a secure shopping experience.
Throughout this document, “we,” “us,” and “our” refer to Latenzo E-Commerce IT Private Limited, whereas “you,” “your,” “user,” and “users” refer to those visiting or purchasing from Fabrinex. We provide a clear explanation of how your data is collected and protected. By continuing to browse or use Fabrinex, you agree to the terms outlined here. In the event that these terms are not to your satisfaction, we kindly ask that you cease using our services.

Data We Collect

To offer you an improved shopping experience, we collect the following:

Personal Information

• Full name, contact number, and email address
• Billing and shipping addresses
• Payment details necessary to process your orders

User Activity

• Browsing history, shopping preferences, and purchase trends
• Interactions with promotions, features, and products on the site

Technical Information

• IP address, browser type, and device model
• Location data (only if shared by you)
• Analytics to boost website performance and strengthen security

Cookies & Similar Technologies

• Tools used to personalize site content and improve functionality
  
   
• Features that enhance product discovery and improve browsing
  
   

Your information stays secure, with serious rules backing every step.

Purpose of Data Usage

We use your information for the following purposes:

• Order Management & Support: To process transactions and respond to your queries
• User Experience Enhancement: To tailor recommendations and simplify navigation
• Promotions & Marketing: To share updates and offers (only with your consent)
• Fraud Prevention & Security: To safeguard against unauthorized actions
• Legal Obligations: To comply with legal and regulatory responsibilities

We do not monetize your data. It is only used for the purposes listed above.

Data Security Measures

Our security practices include:

• Digital Lock Mechanisms: Ensuring only the right eyes see what matters.
• Limited Access Controls: Only designated personnel can access personal data
• Ongoing Security Reviews: Routine checks to address potential vulnerabilities
• Trusted Payment Gateways: We work with secure providers for transaction handling

We advise users to set strong passwords and remain aware of safe internet practices.

When Data May Be Shared

Your data is never sold. We release data exclusively when these apply:

• With Verified Service Providers: For core operations like payment processing or logistics
• When Required by Law: If necessary to fulfill legal obligations

Any data shared is managed under strict confidentiality rules.

Retention of Your Data

Retention spans between 8 and 12 months, depending on the purpose. Once this period ends, your data is either erased securely or anonymized. You may request early deletion by contacting us at latenzoecommerceitpvtltd@gmail.com.

Your Rights

As a user, you have the right to:

• Modify or update your personal information
• Opt to remove your personal info from our database
• Adjust your preferences for promotional messages
• Manage cookie preferences through your browser settings

Age Restriction

Persons under 18 years of age are not authorized to use this service. This ensures compliance with relevant laws and responsible usage. By using the site, you confirm that you meet the age criteria. If not, please exit this section.

Contact Us & Policy Updates

For questions or concerns, reach out to us at latenzoecommerceitpvtltd@gmail.com. Any changes made to this Privacy Policy will appear on this page. By continuing to use the website, you accept any revisions to the policy.